The GPS Guardian

In today's tough economic climate, you need to protect what's valuable! Here are just a few of the statistics: 200,000 children are abducted each year in the US. Every year in the US alone, 800,000 children (younger than 18) go missing. An astounding 2,300 Americans are reported missing every day, including both adults and children. - Every year in the U.S., more than 1.1 million vehicles are stolen with an estimated value of approximately $7.4 billion dollars. According to the FBI's Uniform Crime Reports, a motor vehicle is stolen in the United States every 26.4 seconds. The odds of a vehicle being stolen are 1 in 207. - The National Insurance Crime Bureau says that motorcycle theft rates have increased over 135% in the past 5 years, with approximately 70,000 motorcycles stolen in 2006. - Over 95% of all boat thefts are package thefts that include trailer, boat, & motor. These statistics also apply to snow machines and personal watercraft. 10,000 watercraft are stolen annually WHILE IN THE WATER! & that figure increases to 27,000 when on a trailer or stored boats are counted. - Over 300,000 dogs and cats go missing every year and half of these normally never returned to their owners. More than 2,500 Dogs and 3,200 Cats go missing every week. - It is estimated that over 1.5 million bicycles are stolen every year. - A laptop is stolen every 53 seconds. Some of the largest and medium-sized U.S. airports report close to 750,000 laptops lost each year. Laptop theft accounted for 50% of reported security attacks according to CSI Reports in 2007. That's $750 million in lost laptops annually.

Frequently Asked Questions

Why is The GPS Guardian™ much more affordable than other devices on the market?
Our parent company has been distributing GPS location devices to protect assets for car dealers, lenders & banks for almost a decade. Due to our experience and buying power we believe that this technology should be affordable for everyone.
How does The GPS Guardian™ work?
The GPS Guardian™ is a GPS location system which enables you to find virtually anything, anytime via the internet.
How do I register my GPS Guardian™?
Registering is quick and easy! All you have to do is go to www.thegpsguardian.com, click on the “Registration” link, follow a few simple steps, and you will have a fully functioning, easy-to-use GPS Guardian® Personal Locator!
How do I use my GPS Guardian™?
Looking up the location of a GPS Guardian® Personal Locator is easy enough for any user and convenient enough to do from almost anywhere! You can look up the unit’s location at www.thegpsguardian.com from your computer or at mobile.thegpsguardian.com from an Internet-enabled mobile device, such as a cellular phone or PDA. And if you want to look up your unit’s location but don’t have Internet access, don’t worry. You can dial (800) GPS-6590 and have our staff locate your device.
Do I need to buy anything else?
No - once you have purchased The GPS Guardian ™ device and have registered your details on the The GPS Guardian ™ website, you’re good to go. The only additional things you may wish to buy are extra credits or additional years of service at the end of your pre-paid service plan.
Are there any monthly or quarterly fees? How long does the service last?
There are no monthly or quarterly service fees. The GPS Guardian™ comes with a pre-paid service plan included in the price of the system. The service plans include a number of credits, which are used to locate your device, send commands and receive High Priority Notification (HPN) alerts.

We will notify you by email if the number of credits in your account is running low (when the balance is at 10 credits). You can buy more credits from the The GPS Guardian™ website using your credit or debit card.

At the end of your service plan term, you can easily extend the coverage period for an additional fee.

Please note that It is mandatory that at least 1 credit is used on each device on your account within any 18 month period to avoid the expiration of the Wireless Services used to communicate with the device. Failure to use at least 1 credit within this period will result in the immediate expiration of the Wireless Communication Services and will not be eligible for reactivation or renewal.
How long will the The GPS Guardian™ battery last before recharging?
Depending on how often you locate the device, the battery is designed to last up to 5 days before needing a recharge.
Is there a limit to the number of times a device can be tracked, or commands sent to and information received from the system?
No. Provided that you have sufficient credits in your account, you can locate your vehicle or send commands to and receive information from the The GPS Guardian™ system as often as you like.
How do I buy additional credits?
Just log in to your account on the The GPS Guardian™ website, click on “Buy More Credits” and use your credit or debit card.
How do I know when I am running out of credits?
You can see the number of credits you have remaining when you log into your account. We will notify you by email if the number of credits in your account is running low (when the balance is at 10 credits).
How do I create a user account?
When you purchase The GPS Guardian™, you register a username & password together with the device ID number. You use the username and password every time you visit the The GPS Guardian™ website. You can change the username and password whenever you like.

Enter your username and password. You will be asked to provide some other information (including name, address, phone numbers so that the device can be registered to you.

You will also be asked to provide the answer to a security question that can be used for identity verification if you need to call The GPS Guardian™ for assistance.

At this point, you can also nominate up to two email-enabled devices (eg cell phone, PDA, PC) to receive High Priority Notification (HPN) alerts such as Geofence breached or Excess Speed Alert. (See the answer below on how to select devices for HPN alerts).

Then read though the Terms & Conditions, click to accept them, and you can start using the system immediately – to get the location of your vehicle, or send other commands to the unit (such as Set Geofence, Excess Speed alerts, SOS, etc).
How do I access my account on the website?
After you first visit the The GPS Guardian™ website (when you complete the registration process described above), every time you visit the website thereafter, simply log in using your username and password, and use the device immediately.
What if I forget my username or password?
Click on “Forgot Username” or “Forgot Password” on the login page. You will be asked for the email address you used when you provided the account registration information, and your username or password will be emailed to you.

If you have forgotten both your username and password, please call us on 1-800-GPS-6590 and we will ask your security question before sending your username and password to you by email.
Can I have more than one device on my account?
Yes. If you buy multiple The GPS Guardian™ devices, you register them all to your account and nominate either the same (or different) High Priority Notification (HPN) device(s) for each one. Then, when you visit the The GPS Guardian™ website subsequently, you can select which device you wish to locate or send other commands to.
How do I select devices to receive High Priority Notification (HPN) alerts?
First, log into your account. Click on your Device ID or (if you have more than one device on your account) click on the device that you wish to receive High Priority Notification (HPN) alerts. Then select the email-enabled device(s) that you wish to receive HPN alerts.
For each device, you should give an email address that serves as the HPN contact. One of these should be your cell phone.
What if I don’t have an Internet connection?
You will be unable to use the full range of functions offered by The GPS Guardian™. However, if you need to assistance, you can call 1-800-GPS-6590, and one of our telephone representatives will locate your device for you.
Can my device be located while it is in motion?
Yes. When you locate your device, you will also receive details of the speed and direction in which it is traveling.
What is the The GPS Guardian™ coverage area?
The widest coverage of any GPS system – bar none – for two reasons:

The GPS Guardian™ communicates with the towers of multiple mobile carriers in the US, Canada, Mexico and Puerto Rico. Competitive GPS location systems are generally restricted to the coverage area of one cellular provider.

The GPS Guardian™ communicates via SMS (Short Message Service), which has the same coverage area as voice. Most competitive systems communicate by General Packet Radio Service (GPRS), which has a significantly smaller coverage area.

In short, The GPS Guardian™ can operate reliably in places where competitive systems cannot – principally non-urban areas. We also communicate reliably in big cities, where very high cellular usage puts pressure on carriers’ networks.
How will I know if there is no cellular signal – and what happens?
Our unrivalled coverage means that you can locate, send commands to and receive information from The GPS Guardian™ in more places than other GPS location systems. However, there are some rural areas where even The GPS Guardian™ can’t get a signal – because there is no cellular service at all – for example, in some of the more isolated mountainous areas.

If you try to locate your vehicle or send another type of command to your vehicle, the following message will appear on the Web page - “This device may be outside of a cellular coverage area. You should expect to receive a High Priority Notification alert on your nominated device when your vehicle returns to cellular coverage”.

When your device returns to cellular coverage (and provided that it does so within 24 hours from the time of the last attempt to communicate with the unit), a High Priority Notification (HPN) alert will be sent to your nominated device.
How will I know if the GPS antenna can’t see the sky – and what happens?
If the GPS antenna can’t get a clear view of the sky, but is within cellular coverage, the system will show the last known location of the device before the antenna’s view of the sky became obscured (eg by heavy tree-cover or by being in an underground or enclosed parking garage).
What happens if there is no cellular signal AND the GPS antenna can’t see the sky?
Once again, The GPS Guardian’s superior coverage means that instances of this are very rare. However, in such cases, if you try to locate your vehicle or send another type of command to your vehicle, the following message will appear on the web page – “This device may be outside of a cellular coverage area. ”
How accurately can The GPS Guardian™ pinpoint my location?
Usually, within 30 feet of its exact position – often as close as 3 feet. Geographical location is provided by the GPS part of the system communicating with multiple satellites in space. Sometimes, if the vehicle is in a location where the antenna cannot get a “full view” of the sky (for example, where it is partially obscured by tree-cover) the system will receive information from a smaller number of satellites than usual. This will result in a less accurate geographical positioning – to within a few hundred feet of its exact location.
How long does it take to get a location?
Exact tracking time depends on the speed of your Internet connection. If you have a broadband Internet connection, it takes between 10 and 60 seconds, and usually around 30 seconds. If you have a dial-up Internet connection or are accessing the Web via a cellular device, it may take longer.
What if nothing appears on the page when I try to get a location?
If a new location map does not appear within 2 minutes and 30 seconds, or if you can’t send commands or receive messages, it may be because of a problem with your Web browser or Internet connection, unrelated to the The GPS Guardian™ website or device. If there is a problem with your browser or Internet connection, we suggest that you click on the “back” button and then the “forward” button in your menu bar. If this does not resolve the issue, we suggest that you wait another minute or two, and try again.
How do I use the SOS button?
If you press the SOS button for more than 5 seconds, the device will send a High Priority alert.
Where can I buy The GPS Guardian™ ?
The GPS Guardian™ is available from authorized dealers throughout the United States or may be purchased online at www.thegpsguardian.com. To find a dealer in your area, please call 1-800-GPS-6590 and we will be happy to assist you.
Can I buy The GPS Guardian™ for my vehicles & equipment?
Yes. Please call 1-800-GPS-6590 and we will help you locate your nearest participating dealer.
Will I receive an insurance discount if I have a The GPS Guardian™?
Many insurance companies offer a discount of up to 35% off the cost of the comprehensive part of an insurance policy for vehicles equipped with a vehicle location system. The exact amount of discount varies according to where you live and which company provides your insurance. You should contact your insurance provider for more information.
What is the Warranty on the device?
The GPS Guardian™ comes with a 12-month warranty, covering like-for-like replacement or repair in the unlikely event that the unit does not work properly.
What are the computer system requirements for me to use The GPS Guardian™?

IBM compatible (PC)

Processor speed

75 MHZ minimum

Operating system

Windows 95 or newer / higher

Memory / RAM

32 MB

Browser requirements

Microsoft Internet Explorer 4.0 or higher with 128-bit “high” encryption.

Netscape Version 4.0 or higher with 128-bit encryption.

AOL Version 4.0

Mac